We think so. We ask each of our clients to tell us about their home inspection experience.
Our surveys are conducted generally a week or two after the home inspection. We ask questions about the ease of scheduling, the professionalism of the inspector and the inspection, and the value of the inspection report. In our most recent survey, clients were asked, "How easy was it to schedule your inspection?" and 94% said it was as easy as taking a "walk in the park."
The inspection experience often starts with a phone call, or email or online request for information, pricing and availability. Our goal is to answer your inquiries in a friendly, knowledgeable and efficient manner. The last thing you need is to wait for a call back from an inspection company. We want your scheduling experience to be "a walk in the park!"
More than half of our clients visited our website www.valueguardusa.com before they scheduled a home inspection. 90% of them reported that they found our website useful. If you're visiting us online, we hope your experience is equally beneficial. We encourage you to use the "Chat Now" button or call us at 610-642-5500 if you have questions or would like pricing and appointment availability.
Our client survey includes questions about the inspector, the inspection and the inspection report. For example, "How satisfied were you with the ValueGuard home inspector?" 91% of our clients said they were Very Satisfied with the inspector. 99% of our clients were Very Satisfied or Satisfied with their home inspection report.
We also get some great suggestions from our surveys. For example clients said they really liked color photographs, so we challenged our inspectors to add more to their reports. A few clients asked for Sunday inspections, so we added more Sunday home inspections.
The most important question that we ask our in our survey is "Would you refer ValueGuard to your friends and family?" An astounding 99% of our clients said they would refer us to friends and family. It doesn't get any better than that, does it?
We're pleased to receive so many great testimonials. Here are just a few:
Our inspector was extremely congenial, polite and most importantly - knowledgeable. He impressed me with his overall knowledge of every aspect of the inspection. I would highly recommend your inspection service to any family and friends. B. Bentzel - Cinnaminson, NJ
Mike did an excellent job explaining and showing things to lookout for. We felt confident with our decision to buy the house after Mike gave us his honest opinion. S. Acharya - Marlton, NJ
I have always had great service from ValueGuard. I have recommended this company to all of my clients and have always gotten positive feedback from my clients in regard to the inspector and the details of the report. Mike Pistor never rushed through any of my clients questions and always takes time to explain things clearly. C. Faith - Long & Foster, Cherry Hill, NJ
This is the second time that we've used ValueGuard for our home inspection needs. The second time was for a follow-up inspection of the seller's repairs before purchasing our first home. We've been in our home for a little over a month, and we are extremely happy with the security we have in knowing that we made a good decision! Some of our friends who chose other companies have not been so fortunate! Thanks ValueGuard! K. Walker Philadelphia, PA
We look forward to having the opportunity to work with your family. Call us at 856-429-4188 to schedule your home inspection. Thanks!
The ValueGuard Team
ValueGuard is the premier home inspection company in the greater Philadelphia Area.
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You saved me thousands of dollars. I was able to choose a home that was worth investing in. Thank you.
